For all of you who occasionally have a really bad day, when you just need to take it out on someone... don't take that bad day out on someone you know, take it out on someone you don't know! Read this guy's experience:
Now get this: I was sitting at my desk when I remembered a phone call I had to make. I found the number and dialed it. A man answered saying, "Hello?"
I politely said, "This is Fred Hanifin, and could I please speak to Robin Carter?"